Frequently Asked Questions

Buying at auction

Yes, they are public events. You have no obligation to buy and can come just to view if you wish. If you do want to bid in the sale room you will need to register and be issued with your buyer's number. Once registered your registration will cover you for buying at future Proberts sales.

By signing up for Sales News you will automatically receive our email newsletter and any relevant press releases about future sales.

This is an old wives' tale, provided you ensure that you are bidding on the right lot! In our experience nobody has ever bought a lot from us that they were not actually bidding on.

Yes, all major auctioneers levy a Buyer's Premium on the hammer price and ours, including 10% . In addition you may have to pay for transport if you cannot take the item away. We can give you contact details of carriers if you want a quote. Contact us at the email address below.

We are legally allowed to accept cash up to a maximum of £6,000 or you can pay by cheque (subject to prior arrangement). We also accept major credit cards being subject to a 2.5%  surcharge.

By making 'Commission' bids. After registering in person you can leave commission bids with us and we will undertake to buy on your behalf as cheaply as we are able, after reference to any reserve or other bidders. All registration closes one hour before commencement of the sale.

Live telephone bidding. On valuable lots in some antique sales you can ask to be given a telephone bid, which means that a member of staff will bid on your instructions during the sale.

Selling at auction

Yes, but we do not normally make any charge for this service. We offer a free email valuation service for clients. Just email an image and dimensions and we shall contact you about possible sale values.

We are general valuers and have to deal with all of the things that you might find in a house. We are often asked to value specialist items and collections and we have specialist consultants who we can call upon to assist us in advising clients.

We have a large buyers mailing list for catalogues and advertise our auctions in the press. We have an extensive auction email alert list and post our main catalogues on this web site.

We advise clients of our suggested sale estimates for inclusion in our catalogues and we can, if requested, place reserves on lots being offered for sale.

Unless lots are withdrawn after the catalogue or advertisements have been prepared the only charge that we make on unsold lots is the £5 per lot lotting charge . If you wish, unsold lots can be returned to you or re-offered in a later sale.

We are normally able to sell all of the saleable items in a house worth transporting to auction. Our carriers can also deal with clearances of the remainder at charges to be agreed between you. For legal reasons we do not normally sell electrical goods or domestic upholstered furniture made between 1950 and 1988.

We have to collect money due in from purchasers and normally pay vendors by cheque posted 21 days after the sale. In some cases settlement may be delayed where for example we await payment from buyers.